AI inbox triage

Clear the support inbox with Frosty.

Customers answered faster, and nothing urgent buried. Frosty sorts every new message, drafts replies from your help docs and flags the ones that need a person. You review and send.

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Replies
Escalations
The planAbout 11 creditsExample
  1. 1Read the new support emailsGmail2 credits
  2. 2Match each to a help docNotion4 credits
  3. 3Draft each reply and hold itGmail5 credits
Three ways it clears the inbox

Customers answered faster. Your team on the hard ones.

Sort every new message

Fifty messages land overnight. The urgent one is on page three.

Frosty reads each new message, tags it by topic and urgency, and puts the urgent ones first.

Gmail · Outlook · Zendesk

Draft replies from your help docs

Most questions have been answered before, and someone retypes the answer anyway.

Frosty finds the right article, drafts the reply in your voice and holds it. You read it, tap send.

Intercom · Help Scout · Notion

Flag what needs a person

A refund request sits next to a password question, and both wait in the same queue.

Frosty flags the refunds, cancellations and upset customers and posts them to a person in Slack.

Zendesk · Slack · Gmail
The AI agent that works your inbox

Most AI tells you how to answer. Frosty clears the inbox.

01

It knows your help docs
and your customers.

One company brain: your help articles, your tone, past answers and who needs special care. Replies sound like your team, not a template.

RemembersExample
  • Customer A is on the annual plan
  • Refunds always go to a person
  • Tone: short, friendly, no jargon
02

Inside the tools
your team already uses.

Gmail, Outlook, Zendesk, Intercom, Help Scout, Notion and Slack, out of 3,000+ apps. No ready-made action for the job? It calls the app's API itself.

ConnectedExample
  • Read 48 new messages in Gmail
  • Matched 31 help articles in Notion
  • Flagged 6 in #support
03

Checks the inbox
while you sleep.

Set it once and it runs on schedule: the inbox sorted before you open it, the escalations in Slack by 8 am. Every run leaves a receipt.

On scheduleExample
  • Daily 7:00 · Overnight inbox sorted
  • Every hour · New messages checked
  • Fri 4:00 · Top questions posted
04

Nothing sends
without your tap.

Every reply waits for your yes, and it can never approve itself. Sharing rules decide who on the team sees which conversations.

Waiting for youExample
  • 14 replies drafted
  • 6 escalations flagged to a person
  • 0 sent without a yes
Security you can see

See everything it can touch.

Open any automation: what it can read, who can use it, and every action it took, with the time.

See who handles your data

Permissions

Example
  • GmailWrite asks first
  • AirtableWrite asks first
  • SlackWrite asks first
  • Google SheetsWrite asks first

Read per app. Writing always asks first.

Sharing

Example

Now shared with: Just me

Private by default. You widen it.

Activity log

Example
  1. Read 3 invoices from Gmail
  2. Asked you before writing to Airtable
  3. You approved the message to #customers
  4. Sent it and saved the receipt

Every action, with the time it happened.

Try it on your inbox

in free credits, on the house

  • Sort the inboxEvery message tagged, the urgent ones first.
  • Draft the repliesFrom your help docs, held for your tap.
  • Flag escalationsRefunds and upset customers go to a person.
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Hire Frosty. Get it done.

Start free
Revenue dashboardExample
Orders128
Refunds4
Repeat buyers37
Frosty

12 new leads answered. 3 replies held for you. Send them?

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Triage your support inbox with an AI agent | Frosty